Ask the Experts: Carpet Pad in Wet Environment

Question: I am in New Jersey and have remodeled a sunporch with concrete floor that has wet kids coming in from the pool in the summer, but is also used year round as a TV/game playing room.

The indoor/outdoor carpet has been removed, and we want to re-carpet with something low-pile, but would like a little more cushion. What would be a good pad to put down that can get a little wet (not too wet, just some wet feet and swimsuit bottoms)?

Thanks,
Frank

Answer: This is a great question because padding can make a big difference in the performance of your carpet. Based on the information that you gave me, it sounds like the only water that will be getting on the carpet or padding is just what the kids bring in from the swimming pool. I would compare this to a situation very similar to walking out of the shower into a bedroom with carpet in it.

This is not a lot of water, but is still something to be concerned about. They make pads with a moisture barrier on them, such as Stainmaster pad to name just one of many, so I would check out some of these type pads which would seem to be the most suitable for your situation. If I can be of any more help in finding you some of these type of pads, please just let me know.

Thanks for the question,
Mike Jones

Carpet Express, Inc.
(800) 922-5582
915 Market Street
Dalton, GA 30720

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Ask the Experts: Home Depot Carpet

Question: We purchased carpet from Home Depot manufactured by Dixie Home. Began to notice matting and packing down in front of chairs, then in high traffic areas. We have had inspection by Stainmaster and Dixie Home. They say that is normal, not covered as normal traffic, and I have no claim. This began to show after only one and a half years. Warranty was for 7 year against normal wear, against matting and packing. We are in our 60s, and are not in this home but around 8 months of the year, so we just want people to question and read the fine print on the warranty.

Sincerely,
Anita & David

Answer: I am sorry that you are not happy with your carpet that you purchased at Home Depot, but some carpets just look more matted or crushed compared to other types. For instance, a real loose Frieze with a long yarn might look matted compared to short tight twisted carpet. It will not matter what the yarn is, it will just appear to look matted and that’s why the warranty may not apply in your situation.

I don’t know this for sure, but Stainmaster is usually pretty good about taking care of claims. I just don’t know if you were sold the right carpet for what your expectations were. Sometimes inexperienced sales personnel don’t really listen to what the customer’s needs are, and they get lost in just trying to close the sale.

If we can in any way help you get the proper carpet for your home, just call or email us here at Carpet Express. We’d be glad to help you get the carpet you’re really looking for.

Thanks,
Mike Jones

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Ask the Experts: Nafco Vinyl Tile

Nafco Vinyl TileQuestion: I installed NAFCO Custom Quarry 9230 in my home 11 years ago. I would now like to continue it in an adjacent room but all I can find now is 9230-F. What does the “F” mean following it and do you think it would be a close enough match?

Martha
Palestine, TX

Answer: Just to make sure about your question I called the Nafco distributor to confirm what I thought and that is the 9230-F has always been the sku # on this product for last 15 yrs or so. There will probably be a little difference in the new tile compared to the old but they should match pretty close.

Thank you for your question. That was a good thing to consider before buying the same product from years past.

Mike Jones
General Manager

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Ask the Experts: Where do I find matching trim?

Question: We have installed Knight-Tile KP107 in our motorhome. A professional installed it for us, but The trim is a 11/4″ dark brown trim and stands out like a sore thumb. We were told that there is no matching trim. What do other customers use as trim. The rubber trim makes our floor look cheap. I am very upset with the appearance. Can you help me with my problem? I thank you in advance.

Bill
Mahomet, IL

Answer: I am not quite sure of what trim you are speaking of weather it’s a wall trim or a transition piece.

Whatever the case maybe there is some manufacturers that specialize in trim. To name a few: Roppe Rubber, Johnsonite, Burke Rubber Co. You can look these companies up on the internet and maybe they will have what you are looking for. By the way, they have so many colors to choose from you will think they are owned by Crayola. If you need any help to decide what you actually need please feel free to call us and we will be glad to assist you.

Thanks,
Mike Jones
General Manager

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Ask the Experts: My wood edges do not match. What can I do?

Question: A great informative site. I sure wish I had seen it before my install. I laid Bruce’s cabin (tavern) grade. I knew about all the minor imperfections it could have, in fact I even like them. Makes it look a bit more real. What I do not like though is the edging where the planks come together. The lock and fold is not nearly engineered as the 1st quality. Overall, it is nothing like the 1st quality Bruce flooring I have used in the past. Is there any thing I can do to make the seams more level? As they are right now, not all of them, you can catch a toe on it if not careful.

Thanks so much for you valued input,
Jim – Garland, Texas

Answer: Jim,

There are some things that can be prevented during the time of the installation to help level the ends or edges but it would be very difficult for me to give a correct answer without actually looking at the floor. One way I personally like is rolling the wood with at least a 75 lb roller when setting it in the adhesive. This helps give a smooth surface and it will also give a better adhesive transfer or bond. You will always have what we refer to in wood the business overwood and in the cabin grade quality it will be a little worst. Still it should be something that you could live with. One way to test your overwood problem is to take a credit card and set it on the lower side of the wood and match it up to the higher side. If the height difference is less than the credit card then it should be within the industry standard. One problem with overwood is that in some of the darker colors you can actually see the wood where it is not stained. In this case you can get a stain marker pen that matches the existing stain and color the edges.

You can purchase the markers at a local Home Depot or Lowe’s. Be sure to take a piece of your wood to match the proper stain color.

Thank you for your question,

Mike Jones

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Ask the Experts: Asbestos and Asphalt Tiles

Question: Hello,

I’d like to get wood floors. I have carpet, and under it there is asphalt tiles (30 or 40 years old) and the 2 contractors suggest to have an asbestos contractor to remove those tiles before they do the wood.

What do you suggest?

Thank you,
Sandra

Answer: Sandra,

I would say that your contractor might be right about the ashpalt tile having asbestos in it. But just to make sure, here’s a few things to help you. If your tile was installed before 1982, then there’s a good chance it’s asbestos. Also, if your tile is 9″ x 9″, then, again, it probably has asbestos.

But here’s the good news – you don’t have to take up that old tile! There are some wood products on the market now that you can loose lay, or what we refer to as floating floors (example – Bruce Lock and Fold). This is what I would recommend in your case because removing that asbestos tile from your home will be quite an expense, and there’s even a great chance that the adhesive used on those tiles will also have asbestos.

By using this floating floor method you can install a new wood floor without removing that old tile, saving you time and expensive labor.

If we can be of any help, please call (800) 922-5582 or email us, info at carpetexpress.com.

Thank you for your question, and good luck on your remodeling project.
Mike Jones

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Ask the Experts: Mohawk WundaWeve – Highrise Retreat

carpet-mohawk-highrise-retreatQuestion: I am considering Mohawk Wunda Weve Highrise Retreat carpet for the dining and family room. I would appreciate comments regarding the quality and wear ability of this carpet.

Thank you,
K.

Answer: This carpet is in the Premier Series from Wunda Weve, and should provide long lasting durability. I would highly recommend using a certified installer for Highrise Retreat, because of the pattern. This type of carpet is a good example of why carpets need to be power stretched, and not knee kicked.

Also, being a Weardated nylon, this carpet should keep its beauty for years to come.

Thanks for the question,
Jim Young, Jr.

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Ask the Experts: Roll price vs. Cut price?

Question: When you say “prices listed are cut prices,” what does that mean? Does that include the pad and installation? For example, I see a Stainmaster saxony carpet for $38.95 a sq-yd. Is that just the carpet price or does it include installation and pad?

-Russell

Answer: Cut pricing means buying less material than is on the standard roll. For transparency in our prices, materials and installation are priced separately. Roll sizes from most manufacturers are between 134 square yards and 200 square yards per roll, depending upon the style and weight of the carpet. As a rule, higher end carpet usually has only one price.

If you have a style in question, please call me at (800) 922-5582 or email jim@carpetexpress.com and I will be happy to answer any questions you may have.

Best regards and thanks for the quesion,
Jim Young, Jr.
Carpet Express, Inc.

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Ask the Experts: Moisture Test

Question: Should an installer check for moisture before installing Dura Ceramic on a concrete basement floor before installing?

-Jeanette

Answer: Installation issues should be checked out by the installer before any product is installed. Without knowing if the store you purchased from sold the installation with the job, or if you paid the installer directly, I can’t say if the company that sold the product is responsible or not. The installer should have used a moisture meter before installation, I believe, to make sure the product could be installed on the floor.

-Jim Young, Jr.
Carpet Express, Inc.

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Ask the Experts: Below Freezing – Ceramic or Laminate?

Question: Which product, ceramic tile or laminate flooring, will survive in a house in Wisconsin without heat in the winter months? We go south in the winter.

-Eileen
Fennimore, Wisconsin

Answer: Without heat in a home in Wisconsin, I really could not suggest ceramic or laminate. Any moisture that gets into these products could freeze and cause the tile to break or the laminate to buckle. A porcelain tile would be the best product to use, since it should not crack in freezing weather.

Thanks for the question!
Jim Young, Jr.
Carpet Express, Inc.

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