Question: Should an installer check for moisture before installing Dura Ceramic on a concrete basement floor before installing?
-Jeanette
Answer: Installation issues should be checked out by the installer before any product is installed. Without knowing if the store you purchased from sold the installation with the job, or if you paid the installer directly, I can’t say if the company that sold the product is responsible or not. The installer should have used a moisture meter before installation, I believe, to make sure the product could be installed on the floor.
-Jim Young, Jr.
Carpet Express, Inc.